Can these products be used in my country?
"Will this product work in my country?"
Almost all Oitem products will work in all countries. Check the table below for some common issues.
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|General usage||General products like MP4 Players, Digital Cameras, Digital Picture Frames, USB Devices, Gadgets, etc etc will work anywhere.|
All products with menus are shipped with English menu set by default. See product descriptions for what other language menus are available.
All products are shipped with English manuals.
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|NTSC / PAL / SECAM video region||Every video sensor receives and relays video signals in a format such as NTSC, PAL, and SECAM.|
This can be an issue when the video device signal does not match the receiver device signal. This could be the case in any wired or wireless security camera, spy camera, baby monitor, car reversing camera, car video system, or standalone video monitor.
It can also be a problem when Analog TV signals in your country do not match the receiver formats on your TV device.
We've provided full notes about this issue here, and you can also ask our Customer Support staff for advice about particular products or combinations of products.
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|Cell Phone / Mobile Phone GSM region||For normal GSM phones, there are four different "bands"- 850, 900, 1800, and 1900 MHz|
Not all countries have all these GSM bands supported by the mobile telecom services.
Not all mobile phones have all GSM bands.
We've provided full notes about Mobile Phone Compatibility here, and you can also ask our Customer Support staff for advice about particular cell phones / countries.
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|DVD Player Region||For reasons of distribution control, commercial movie DVDs are sold encoded in particular "regions" e.g. Region 1 for USA, Region 2 for Europe etc.|
For reasons of supreme coolness, Oitem's Portable DVD Players and Car DVD Players are all region free meaning they play all regions. Therefore this is one localization issue you don't need to worry about - all your DVDs will play back fine.
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|Electrical Socket Type / Voltage||Half the world uses 230/240V electricity, and the other half uses 110V|
Thankfully, all Oitem products using chargers or adapters are compatible with both 230/240V and 110V unless indicated otherwise.
Every country seems to have its own weird configuration of mains electrical socket types.
You can specify the plug type you require in the Oitem online checkout.
All Oitem products in stock in our warehouse are by default in EU plug type format. Orders sent with other plug type choices will be given a travel plug adapter per plug for no additional charge.
In order sizes over 50pcs of any item, we will attempt to obtain new stock from the factory to ensure the adapter type matches your chosen plug type without the need for plug travel adapters.
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|Digital TV signal||They're the various types of Digital Terrestrial TV standards which are being used across the globe in an effort to bring the idiot box into the modern era.|
Digital terrestrial TV is slowly being rolled out across the globe in one format or another.
For more information, please view:http://oitem.com/index.php?main_page=page&id=35&chapter=100
Ordering The Wrong Products
While we make every reasonable attempt to make the product descriptions clear, and warn you if you ordered apparently mismatching products, it is solely your responsibility what you order. Whatever you order, we may send to you as ordered. Return costs for reasons of mistaken ordering are your responsibility, and we reserve the right to charge restocking fees.